At LOVE MY SCENTS, a brand by MN Fragrances, we take pride in delivering our fragrances with the same care and attention as we put into crafting them. This Shipping Policy outlines our delivery process to ensure your shopping experience remains smooth and satisfying.
Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- For pre-orders or custom products, additional processing time may apply.
Shipping Methods & Timelines
- Standard Delivery (India): Estimated 2–7 business days, depending on your location.
- Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen factors.
- We currently deliver only within India. International shipping is not available at this time.
Shipping Charges
- Shipping fees will be calculated and displayed at checkout.
- We may offer free shipping promotions from time to time — terms for such offers will be mentioned on the website.
Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery in real-time.
Delivery Responsibility
- Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect information.
- If a package is returned to us due to an incorrect address or non-collection, reshipping fees will apply.
Damaged Shipments
- We pack each product with care, but if your order arrives damaged, you must notify us within 24 hours of delivery with clear photographs or videos.
- Upon verification, we will arrange a replacement as per our Refund Policy.
Non-Delivery Situations
We are not liable for non-delivery caused by circumstances beyond our control, such as courier strikes, natural disasters, or unforeseen transport issues.
Contact Us
For any shipping-related queries, please contact:
LOVE MY SCENTS (by MN Fragrances)
📧 Email: fragrancesmn@gmail.com